Monday, June 24, 2013

Resolving Microsoft Outlook 2007 Crashing Issues

If your Microsoft Outlook program randomly crashes during use, it can be due to a software error that requires a cumulative update, which is available for free through the Microsoft Support site. It can also be due to the fact that Exchange Client Extensions has become damaged or corrupted which resulted in the program's shutdown when the program attempts to use the extension. Disabling the extensions in Outlook can correct the problem, and does not require drastic changes such as registry edits. Most of the invalid XML errors found in Outlook program can be resolved with the help of some simple troubleshooting techniques.

Instructions to follow

Microsoft Outlook 2007 Hotfix Update

• First of all, go to the Microsoft Support Outlook hotfix page, and send an email to the Microsoft Office team fix along with the hotfix update reference number. A tech support team member will send the hotfix update to your email address, which you can then download from the email attachment.
• Click on the Run option in the pop-up menu to launch the hotfix update installer immediately after downloading the file. Click Next in the installer window, and click Install button to update Outlook.
• Click on the Restart Now option after the installation is complete to reboot your computer. Launch Microsoft Outlook to test out its performance.

Disable Exchange Client Extensions

• Click on the Tools on the Outlook menu, and click on the Trust Center option.
• Click Add-in and click Manage. Click COM Add-ins in the pull-down menu, and click Go.
• Click the check-box next to all add-ins, and click OK. Close out of Outlook and restart the program.
• Click on the Tools button and then select Trust Center on the Outlook menu once the program restarts, and click Manage. Click Exchange Client Extensions and click the check-box next to one extension at a time.
• Click on the OK button and then test Microsoft Outlook to determine if the problem is solved after disabling an extension. Leave the problematic extension unchecked once the problem reoccurs after enabling an extension.

These are some of the instructions provided by the Outlook tech support team that you have to follow in order to resolve some common Outlook issues. These errors and invalid XML errors can be resolved with some simple troubleshooting me

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