Resetting The Windows Live Account Password

Windows Live requires a username and password to log into the email account. If you have forgotten that password, you may submit a request to reset the password. The password will be reset once you complete the identity verification process successfully. The Windows live chat support tips explained below will help you to reset the password of your Windows Live account.

Instructions 

• Navigate to the Windows Live Solution Center website and click on the option to Sign In. You will be able to locate the Forgot your password link under the Password box. Click on this link. 
• Type in your Windows Live ID, type the CAPTCHA verification code exactly as it appears in the image, and click on Continue. Keep in mind that the CAPTCHA is case sensitive. 
• Select any one of the available options to verify your identity. You may answer the security question or you can have the verification link sent to your alternate email address. Once you have successfully verified your identity, the page to reset the password will open and you can reset the password from here. 
• If you have selected the option to answer the security question, you will have to enter your location and answer the question correctly. When you have answered the question correctly, the page to reset the password will open. 
• If you have selected the option to use the alternate email address, a link to reset the password will be sent to this email address. Open your alternate email account and click on the link to reset the password. You may also copy and paste the link to the address bar of the Internet Explorer browser to open the password reset page. 
• In the password reset page, type in your Windows Live ID and follow the steps to create a new password. Retype the new password correctly to confirm it and click on the Continue button. After that, you can sign into the Windows Live with your new password. 
• The third option is to contact the Windows Live agent through the Account Password Recovery page. The Windows live chat support representative will reset your password after confirming your identity. This step is to be used only if the option to reset the password by email or security question fails. 

These are the steps to reset the password of the Windows Live account. If you are not clear with any of the steps, you may contact the Windows help and support center to get further help.